X is such a pain. Not only do they make me confirm my identity weekly—requiring multiple steps, including retrieving a code from my email—but they won’t even let me log in again. X says, “Something went wrong. You have exceeded the number of allowed attempts. Please try again later.”
This happened yesterday for what feels like the hundredth time, though I had only tried twice before that message appeared. I cleared my cookies and cache, downloaded a new X app, tried different browsers, and even changed my password. Then, 20 hours later, I tried logging in again and got the same message. After that, I sent X an email, and below is the response I received.
I’m a paying customer on X, yet I’m treated like a second-class citizen—subjected to harsh censorship, forced to confirm my identity multiple times a week, and locked out of my account for days at a time.
